Facebook removed my video

You can proceed with posting the video or contest the removal and have the video reinstated. Use this text in your response:

“I have the rights to use the music in this video. It is under a royalty-free music license with no attribution required obtained from YouTube’s Audio Library of free music.”


If Facebook removes your Pearl video, threatens to remove it, or warns you to be sure you have the rights to post it; it is probably because their “content match” algorithm detected that the music in the video might belong to someone else OR it detected that someone else has a protected video that is using the same royalty-free music. The algorithm isn’t intelligent enough to detect that the video is not the same. It simply recognizes a match based on the music. Yes, kind of ridiculous. We know.

More Details

When Facebook removes your content because of a copyright claim, you’ll receive a warning from Facebook that includes the contact information of the person or company who made the report and/or the contents of the report. If you believe the content should not have been removed, you can follow up with them directly to try to resolve the issue.

We have licensed the music that we provide in the Pearl app for your videos. The music license gives us the rights for you to use the music tracks on both commercial and non-commercial projects that are both of a personal or professional nature, including sharing to social services like Facebook. However, you cannot use or resell the individual music tracks by themselves. They must be included as part of your Pearl videos.

Please note, however, that not all of the music is exclusive to Pearl. The music artists have made their music available on the service we use, but they also sell their music through other channels. Because of this, Facebook has algorithms that will sometimes detect these music tracks in videos as an incorrect copyright violation and a third party will place a claim on the video. They may request that your video is flagged and removed, which is a mistake.

You can immediately contest this and let them know that you are using an app that has licensed the music for royalty-free use. Typically, this will immediately reinstate your video. But, if you have any issues, please contact us at [email protected] and we will contact them.

We apologize for the inconvenience and frustration this may have caused.