Frequently Asked Questions

PEARL App is a digital platform for discovering, publishing, managing, and interacting with listings, services, content, and business/service tools.

PEARL App is operated by PEARL APP SRL, CUI 42833600, registered under J40/8733/2020, EUID ROONRC.J40/8733/2020, under Romanian jurisdiction.

PEARL provides platform tools. Listing owners are responsible for their own services, prices, schedules, credentials, claims, and customer relationships unless PEARL expressly provides a service directly.

Use the registration and sign-in flows available in the app. During registration, the app records the Terms and Privacy document versions accepted in the selected language.

Use the available account/support route when implemented or contact PEARL through the confirmed support/privacy route once it is published. Some data may remain where required for legal, payment, security, fraud-prevention, or moderation reasons.

A listing owner is a professional, company, academy, or other account responsible for publishing and managing listing information and the services or content offered through that listing.

PEARL may review, restrict, suspend, deny, demote, or remove listings that appear misleading, unsafe, illegal, abusive, low quality, or inconsistent with platform rules.

Illegal, harmful, hateful, harassing, sexually exploitative, fraudulent, spam, misleading, infringing, privacy-invasive, unsafe, or abusive content is not allowed.

Use the available report controls in the app. General reports help PEARL review policy or quality concerns. A legally complete DSA illegal-content notice may require more specific information, such as the exact location and legal or factual reason.

Where an appeal or complaint route is available or legally required, affected users or listing owners may challenge a moderation, listing, or account decision. Final routes are pending operational/legal confirmation.

Depending on the situation, GDPR rights can include access, correction, deletion, restriction, portability, objection, and rights related to automated decisions. PEARL App currently has no public automated-decision functionality.

Use the Cookies page or cookie preference center. Cookie consent is separate from Terms and Privacy acceptance.

If PEARL offers paid services, the applicable price, tax, renewal, cancellation, refund, subscription, invoice, and complaint information must be shown in the payment flow and legal documents. Consumer routes such as ANPC/SAL apply only where legally relevant.

Final general support, privacy/legal, DSA, accessibility, and complaint contact routes are pending owner/legal confirmation and must remain draft until confirmed.

No. PEARL App currently has no user-facing AI systems, AI avatars, generated-content tools, automated support, or automated-decision functionality.